Frequently Asked Questions-Gilroy Foods

Q: Where can I find basic background materials on Gilroy Foods?
A: We have many resources to help you find the specific information you are looking for:

• See About Us for information about our brand, products and services
• For our most recent press releases, click to In the News

Q: Is Gilroy Foods working on any new products?
A: Gilroy Foods and its R&D team are always working on the development of new ingredients to bring you the most cutting-edge vegetable ingredients in the industry.

Q: How does Gilroy Foods meet customer needs?
A: Gilroy Foods is committed to the highest level of customer service. From our flexible packaging options to prompt and accurate orders, we go the extra mile to bring you the best ingredients on earth. We are the single point of contact throughout the product development cycle, from concept development, through formulation and testing, to product launch and beyond. For customer service call (800) 921-7502.

Q: Where can I find the marketing and sales information on Gilroy Foods?
A: All of our most recent marketing and sales materials can be found in Downloads.

Q. Where can I find your products?
A: Depending on the shipment size you need our products can be found in a variety of venues. Large bulk shipments can be coordinated directly through your Gilroy Foods sales representative. Contact your Gilroy Foods sales representative or use the contact us form to find more information.

Q: What is GardenFrost®? Where can I get it?
A: GardenFrost is one of the broadest vegetable purée lines in the industry. These Softfrozen™ purées are amazingly easy to use, offering chefs and food manufacturers a quick path to peak-of-freshness vegetable and herb flavor. Please contact your Gilroy Foods sales representative for samples of GardenFrost.

Q: What products do you sell?
A: We sell vegetables, garlic, onions and capsicums to the food manufacturing and foodservice industries. Learn more about our products on this website.

Q: What types of packaging do you provide?
A: Ultimately the packaging options are based on the product and the amount you purchase. Standard packages include multi-wall bags, totes, bag-in-boxes, 44-gallon drums, 55-gallon drums and 5-gallon pails. Based on your needs, custom-packaging can be arranged. Talk to your Gilroy Foods sales representative for more information.

Q: Do you have minimum order requirements?
A: Yes, minimum order requirements vary by ingredient. Please contact your Gilroy Foods sales representative for details, or for samples.

Q: Are your products kosher?
A: Yes, all Gilroy Foods products are Kosher pareve.

Q: Can you tell me the nutritional values on your products?
A: We have nutritional information on our products. Be sure to request this information from your Gilroy Foods sales representative.

Q: Can you tell me about your safety standards?
A: Gilroy Foods adheres to the most stringent safety standards. All Gilroy Foods products are in accordance with Good Manufacturing Practices and all applicable FDA regulations. They are also are certified by the National Food Processors Association. All products go through standard microbiological tests including: Standard Plate Count, Yeast, Mold, Total Coliform, E. Coli and Salmonella. Special testing and micro reduction treatments may be available.

Q: Who is my local sales representative?
A: Use the contact us form on this website and we will have a sales representative get in touch with you.

Q: What other brands do you have?
A: ConAgra Food Ingredients' brands include ConAgra Mills, Gilroy Foods and Spicetec. ConAgra Mills is a leading provider of premium multi-use flours and whole grain ingredients. Spicetec offers customized flavors, seasoning blends and culinary bases.

Q: I have a complaint, who do I talk to?
A: We need to hear your complaints. The most efficient way is to fill out our contact us form on this website, or discuss it with your sales representative. We appreciate any feedback from our customers: positive or negative.

Q: Where are your processing facilities?
A: We have 6 strategically located facilities located throughout the country to serve you.